Check-in starts from 15:00. Check-out is until 11:00.

It depends on the availability of the apartment, as well as the schedule of the cleaning team, which cannot be know in advance. If you want to check in early, contact me the day before your arrival or on the day of your arrival to ask if it is possible.

We accept check-ins until midnight maximum.

It depends on the availability of the apartment, as well as the schedule of the cleaning team, which cannot be know in advance. If you want to check out late, contact me the day before your departure to ask if it is possible.

Yes! If the apartment is not occupied, you may drop your luggage (or your car) at the apartment before check-in and/or leave them for a few hours after check-out. Contact me the day before to know from what time and/or until what time you can leave your luggage. Note that there are also bagage lockers at Part-Dieu station, as well as storage services that you can book online such as Nanny bag : https://www.nannybag.com/en/luggage-storage/lyon

Checking into the apartment is semi-autonomous, meaning you will not need to meet anyone physically to get the keys, but we will open the doors for you remotely when you ring at the door. Detailed instructions will be sent to you when you do your online pre-checkin, that you will be invited to complete within 15 days prior to your arrival.

Check-out can be done until 11:00. All you need to do is lock the door when you leave and drop the keys in the mailbox. Detailed instructions will be provided. We will kindly ask you to advise us of your time of departure so that we can organize cleaning.

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No! The use of the parking is always included in the price of your stay, wherever you made your booking from.

The garage is located on the basement of the building. It is a private box than can hold one standard-sized car. Access to the garage is secured by two gates.

You must first park outside temporarily to do the check-in. The remote and instructions to access the garage will be available inside the apartment.

You can park in the street for free.

No! Cleaning at the end of your stay is included in the price. We only ask that you to gather your rubbish and put the dirty dishes in the dishwasher before you leave.

For stays over 10 days, a weekly cleaning service is included, with change of bed sheets and towels. We can also organize additionnal cleaning service on request.

No! Bed sheets are provided, as well as 2 towels per person : 1 big and 1 small. However for the crib, only the fitted sheet will be provided.

The apartment and its service are designed mainly for short stays, but we do accept longer stays of a few months. However we do not do long-term contracts. The price shown for stays over 30 days already includes a monthly discount, and is non negociable.

Fares vary according to the length of stay, the number of guests, the season, and the commission charged by the reservation website. By booking directly on our website, you can be sure to get the best possible fare of the web!

No! Our prices are all inclusive.

Most of the time, the deposit is just a formality, because our guests usually take good care of our home, and we do not charge them for small accidents. In case of bigger damage, we usually find an agreement with our guest. However, the security deposit is a precaution we still need to protect ourselves from less caring guests, who are rare but unfortunately real.

For reservations made via Airbnb or VRBO, the bond is handled directly through the website and it is not debited from your card unless the owner files a request. You don't need to do anything particular. For other bookings, we ask for a credit card imprint online via our secure platform (partner Stripe). No amount is debited, and the datas are deleted within 15 days following your stay.

If you book directly on our website, our cancel policy is as follow :

• 100% refund if you cancel at least 30 days before the arrival date
• 75% refund if you cancel at least 21 days before the arrival date
• 50% refund if you cancel at least 15 days before the arrival date
• 25% refund if you cancel at least 7 days before the arrival date
• No refund if you cancel lass than 7 days before the arrival date.

If you book through a third-party website, please check the cancel policy specified at the time of booking. Each website offers a limited choice of cancel policies to owners, with specific rules. Therefore, the conditions that applies are different according to the website from which the booking was made.

No. It is strictly forbiden to smoke inside the apartment. You may however smoke on the balcony.

No. We love animals but for hygiene, allergy and neighbors reasons, we no longer accept them in the apartment.

No. The building is residential and in order to maintain good relationships with our neighbors, the reception of events, parties, or any activity that could disturb the neighbors are not permitted.

No. Commercial activities, as well as any activity contrary to common decency are not permitted.